It’s the Sunshine State, where air conditioning is a necessity rather than a commodity. There’s a huge demand in the Tampa Bay area for AC services and we acknowledge that the competition is stiff. As an air conditioning company that recently celebrated its one-year anniversary and is essentially the “new kid on the block” in Tampa Bay, one of the challenges for Super Heat and Air since its inception has been to stand out from the rest.
What makes Super Heat and Air different from your typical AC company is that we don’t just rely on our stellar reputation through word of mouth and online reviews. Super Heat and Air is a company that embraces diversity and has a wicked sense of humor! If you’ve read our blog, followed us on social media or watched our videos, you know that we don’t use the typical, stale “techy” approach to presenting our web content that other AC companies employ.
We’ve mentioned it before and we’re not afraid to admit again that the air conditioning business is “not sexy, ” so to speak. While our expert AC technicians and experienced customer service staff are very passionate about all things HVAC, the fact is most people who are not in the AC business just want their air conditioners to work, but don’t necessarily care much about HOW it works.
VIDEO: “Why Choose Us”
It’s simple: a happy staff is a successful staff. One visit to the Super Heat and Air office and you pick up right away that the people who work here: love to work here! We take business very seriously, but we don’t take ourselves too seriously, which is one of the key ingredients to our phenomenal growth in such a short time.
A lot of our current employees worked at other local air conditioning companies and weren’t happy with their situation. Since joining the Super Heat and Air family, our employees have been telling their former coworkers about how great it is to work here, to the point that a lot of them have been wanting to “jump ship” and join us! Our reputation as a fun and friendly air conditioning company that looks out for and respects its employees has attracted many HVAC professionals in the area seeking to join our team. Regarding the amount of people who want to work here, Super Heat and Air owner Denis Nuhic says “we’ve had to turn people away. ”
The point of mentioning all of this is not to “toot our own horn” about how great it is to work at Super Heat and Air but rather to establish a point: the way a company treats its employees is a reflection of how it treats its customers! In simple terms: our happy employees ensure we have happy customers! There’s a proven correlation between employee satisfaction in the workplace and great customer service. It’s a simple principle: you can’t provide great customer service if you don’t love what you do.